How we handle your information and what to expect.
Last updated: February 16, 2026
When you contact us through our website, phone, or email, we may collect your name, phone number, email address, and details about your boat or RV. This information is used solely to provide estimates, schedule service, and communicate about your project.
We use your contact information to:
We do not sell, rent, or share your phone number, email address, or any personal information with third parties for marketing purposes. Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Your information stays with us and is only used in connection with the services we provide to you.
If you'd prefer not to receive follow-ups or special offers from us, just let us know by phone or email and we'll remove you from any future communications beyond what's necessary to complete active work.
Our website does not use tracking cookies or third-party analytics services. We don't run ads or retargeting campaigns. The tools on our site (wire calculator, battery calculator, etc.) run entirely in your browser and don't transmit any data.
Estimates are provided based on the information available at the time. Final pricing may change if additional issues are discovered during the course of work. We'll always communicate any changes and get your approval before proceeding with additional work.
All work performed by TwinCraft Services is backed by a workmanship warranty. If something we installed or repaired fails due to our work, we'll make it right. Component warranties vary by manufacturer. We do not warranty customer-supplied parts.
TwinCraft Services is not liable for pre-existing conditions, damage caused by third parties, or issues unrelated to the work we performed. Our liability is limited to the cost of the services provided.
The calculators and tools on our website are provided for informational and planning purposes only. They are not a substitute for professional assessment. Always consult a qualified technician for final system design and installation decisions.
Questions? If you have questions about this policy, call us at (615) 398-0151 or use our contact form.